Due to unprecedented demand during the COVID pandemic we are in and out of stock on many items. Our warehouses are receiving products every day so please check back.

Claim Forms

Need to file a claim?


All requests that are within the 1 year Grill warranty Or 8 year burner warranty
For more info on Warranty click here

Replacement Parts
Replacement Parts for out of warranty replacements

Damages/Missing Parts

Shipment came in damaged? Missing some parts? File a claim

For all Returns within the return policy

Can't find your Serial number?

We got you covered! Check this out