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All Help Topics & FAQs

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    Freestanding Grills

  • Tabletop Grills

Mesa 2 Main Burners

How does the Mesa200 do indirect grilling with only 2 burners?

The Mesa200 can also be used for indirect grilling, for two burner grills we recommend turning off one of the burners and placing the food on the other burner or will turn down the heat on both burners and place the food in the area between the two burners.

Mesa 4 Main Burners

Do I keep the lid open or closed when searing?​

You will always want to cook with the lid closed when searing to achieve maximum heat and to avoid flare-ups.

Mesa series (2 Main Burners & 3 Main Burners & 4 Main Burners)

Can I use natural gas to light my MESA grill?

No, Mesa only supports Liquid Propane.

Can I customize the shell color of the MESA series?

We currently do not support customized Mesa Series Shell colors, however we have a selection of 5 colors to choose from: Green, Blue, Red, Black, and Stainless Steel.

Are there stainless steel grates for the Mesa series?

We currently do not have stainless steel cooking grates for our MESA Series, however we do have a plan for releasing them in the future.

What is the MESA BTU configuration?

We currently do not have stainless steel cooking grates for our MESA Series, however we do have a plan for releasing them in the future.

What is the MESA BTU configuration?

You can find the information you want on the product details page, under the configuration diagram of our MESA series burners:
M200S、M220、M200B、M200G、M200R:2*12000
M305、M325:3*12000
M405、M425:4*10000
M415BZ:4*10000+10000

Can all four wheels of the MESA be turned?

Yes, for ease of mobility, we have equipped the MESA series with four steerable wheels.

What is the maximum temperature of the MESA?

The maximum temperature of the grill may vary slightly depending on the ambient temperature and the way of use, we give the reference value of the maximum temperature, M200S、M220、M200B、M200G、M200R、M305、M325: 650℉
M405、M425:680℉
M415BZ:750℉

What is the size of my shelf?

The area of a single shelf in our Mesa series can reach 227 sqin.

What is BLUE BLAZE technology?

It refers to the blue flame effect formed by full combustion, where the flame is purer and the flame burns more fully.

Can I build my Mesa in?

The Mesa grill can not be used as a built in grill for an ourdoor/indoor kitchen as there dangers in reforming a freestanding grill.

Can I use Rotisserie Kit with the Mesa series?

M425 and M415BZ grill will fit our grill accessory 97222 (sold separately)
The link: https://monumentgrills.com/products/6-burner-rotisserie

How do I use a smoker box in my Mesa grill?

Our smoke box is adapted to the Mesa series and you can give your food more flavor by placing the box between the two burners before cooking. If you would like to purchase a smoke box for your Mesa grill, you can click here
The link: https://monumentgrills.com/products/98457-smoker-box

Denali series (4 Main Burners & 6 Main Burners)

What is the maximum temperature the PULSE can achieve?

The maximum temperature of the grill may vary slightly depending on the ambient temperature and the method of use. We provide reference values for the maximum temperature: approximately 680°F for the 4B grill and approximately 720°F for the 6B grill.

What is the minimum wattage for the Denali side burners?

The lowest power of Denali side burner is at 5500 BTU.

Does Denali have a night lighting system?

Our Denali currently does not have a night lighting system, and we have tricolor knob lights to enhance your barbecue experience.

How long can my battery box support me to use the electronic screen?

Four #5 batteries provide 80 hours of display use when only the display is powered.

Do I need to charge my Denali?

The Denali doesn't need to be charged, but you can choose to power the display with an external battery pack.

Why are my display batteries only lasting a few weeks?

In extreme (cold) weather conditions, it is normal for batteries to have a lower-than-expected life span. In order to avoid this, we recommend using an external battery pack and connecting it to the USB port inside of your grill cabinet. It is also recommended to bring the battery pack inside after every use.

What do the different colors of my Denali knob lights mean?

The Denali's knobs illuminate in three distinct colors: white when off, orange for low heat, and red for high heat.

What are the weight and dimentions of the grill?

You can find our product parameters on our product details page. The product specifications of the Denali series are as follows:
D405: 58.0*24.0*46.5in,99lb/45kg
D425: 58.0*24.0*46.5in,102.5lb/46.5kg
D605:65.5*24.0*46.5in,117.5lb/53.5kg

What is the size of my Denali shelves?

The area of a single shelf in our Denali series can reach 270sqin.

ls the Bluetooth stable to use?

Yes. The Bluetooth connect with the grill reliably for up to 65 feet outside.

Where can I see the temperature?

You can check the temperature via Bluetooth app or Smart Temperature Display.

Can all four wheels of the Denali be turned?

Yes, for ease of mobility, we have equipped the Denali series with four steerable wheels.

How does the Denali determine the grill temperature?

We have a temperature probe inside the grill, through the temperature probe to detect the temperature of the grill, you can see the temperature change inside the grill in real time on the electronic screen.

Why is there a square hole in front of my Denali's cooking grates?

For easy access to the cooking grid, we designed a square hole.

Why is Denali's warming rack constructed differently than regular ones?

Denali's warming rack is a multifunctional warming rack that can hang chicken Thights, chicken legs, roast peppers and much more, which is more versatile compared to ordinary cooking grids.

Can I build my Denali in?

Denali cannot be embedded for kitchen use. Modifying the grill on your own may pose safety risks.

Can I use Denali without using Smart Systems?

The Denali without the smart system also has the basic functions of a grill, but you need to prepare a separate thermometer to know the internal temperature of the grill.

How to install my Denali grill

We have a user manual in the package of each product with detailed assembly instructions. You can also watch our assembly video.
The link: https://monumentgrills.com/pages/assembly-manuals-and-videos

What grill grids fit my Denali?

The sku for the grill grids adapted to Denali is as follows:
4B:97888/3*A100/A100+A104
6B:3*A101/A101+A105

Tabletop Grills

Will my tabletop gas grill have a suitable rain cover?

Yes, we have rain cover for portable gas grill, you need to buy them separately on the website.
The link: https://monumentgrills.com/products/gas-and-charcoal-grill-cover

How many burgers can I put on my tabletop gas grill?

Our tabletop gas grill comes in one size, and it can cook up to 15 burgers at the same time!

What is the wattage of my tabletop gas grill?

Our tabletop gas grill has a BTU of 15,000 and a power of 4.5KW.

What's the cook surface material of these portable grills?

All surfaces of our portable grills are stainless steel.

Why does my portable table top griddle have a couple of small holes in the front?

Observing the flame's combustion through the small hole is more conducive to your cooking.

Does my table top griddle necessarily need a lid?

You can choose the model of portable tabel top griddle according to your needs, the top lid is not a necessity.

Will support 1 lb propane canisters?

This grill can also connect to a 1lb tank with the purchase of the 1lb tank adapter 99000(Sold separately).
The link: https://monumentgrills.com/products/99000-1-lb-tank-adapter?_pos=2&_sid=57a1d4c17&_ss=r

Can this gas griddle use the small disposable propane bottles?

Yes, this gas griddle use the 20lb propane tank, or you can buy a adapter then it can use the 1lb propane tank.
The link: https://monumentgrills.com/products/99000-1-lb-tank-adapter?_pos=2&_sid=57a1d4c17&_ss=r

How long do I preheat my Flat Top?

You need to preheat the griddle for about 15-20 minutes. Preheating the griddle allows you to reach the highest temperature more quickly during cooking and also prevents food from sticking to the cooking plate.

Do I need to assemble my table top gas grill?

Yes, you need to follow the instructions to install your tabletop gas grill.

What kind of fuel do I need for my table top gas grill?

You can use propane fuel for your tabletop gas grill.

What kind of fuel do I need for my table top griddle?

You can use propane fuel for your tabletop griddle.

Do I need to preheat my tabletop gas grill?

It is very important to make sure you preheat the grill properly if you want to achieve the proper high temperature range.
Light your grill according to the instructions in your owner's manual.
Then, turn your burners up, close the lid, and wait about 15 minutes. After 15 minutes, the grill should be between 500 and 550 degrees Fahrenheit. Properly preheating the grill is also one of the most important steps in preventing food from sticking to the cooking grates.

Do I need to assemble my table top gas griddle?

Yes, you need to follow the instructions to install your tabletop gas griddle.

How do I light my griddle?

Before lighting the griddle, make sure the grill is properly connected to the gas tank, open the gas valve, and light the griddle by pressing the knob and turning it counterclockwise.

Why do I season my Flat Top?

Season is a very good way to protect the griddle plate. The oil fills the pores on griddle's surface and forms an anti-adhesive protective coating, making it easier to clean up.

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