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MON to FRI: 9:00AM - 5:00PM EST
Finding Your Serial Number
It is located on the right side of your grill's firebox, under the side burner, shelf, or at the back of the grill.
FAQs
Why should I register my grill?
Why should I register my grill?
Registering your grill ensures warranty coverage, personalized support, and access to exclusive updates, tips, and promotions.
How do I register my grill?
How do I register my grill?
Simply visit our website, fill out the registration form with your grill's model and serial number, and submit it.
Where can I find the model and serial number?
Where can I find the model and serial number?
The model and serial number are located on a label on the right side of the grill’s firebox, under the side burner or back of the grill.
What if I can't find my grill's serial number?
What if I can't find my grill's serial number?
If you can't locate the serial number, contact our customer support team for assistance at Customerservice@monumentgrills.com.
Is there a deadline for registering my grill?
Is there a deadline for registering my grill?
While there’s no strict deadline, we recommend registering your grill as soon as possible to ensure timely warranty activation.
What information do I need to register my grill?
What information do I need to register my grill?
You’ll need your grill’s model and serial number, and your contact information to complete the registration.
Can I update my registration details later?
Can I update my registration details later?
Yes, you can update your contact details or other information by reaching out to our customer support team.
Do I need to register my grill to access warranty services?
Do I need to register my grill to access warranty services?
While registration isn’t mandatory for warranty claims, it helps streamline the process and provides quicker support.
Frequently asked questionWhat benefits do I get after registering?
Frequently asked questionWhat benefits do I get after registering?
Registered users receive warranty support, grilling tips, product updates, exclusive offers, and faster customer service response times.
