The Monument Grills Rewards loyalty program is a program that allows customers to earn points on monumentgrills.com (excluding third-party retailers like Amazon, Wayfair, Lowes, etc.) that can be redeemed for rewards and member benefits as a thank-you for their loyalty.

Anyone over the age of 14 in the US (or the age required by local law) can join the program.

If you already have an account on monumentgrills.com, you are already enrolled. Simply log in to your account. If you don't have an account, register for an account to start earning rewards.
Note: To earn points, you must be registered for the Monument Grills Rewards Program.

No, the rewards program is free to join.

No, rewards, benefits, and points earned through the loyalty program have no cash value and cannot be transferred to others.

No, points earned on different accounts cannot be combined or aggregated for any reason.

You can check your points balance by logging into your account.

Rack up rewards through purchases, referrals, and more—even if you're not registered, points will be credited to the email used for your order.

Points can be earned on monumentgrills.com. To earn points, you must be logged in to your Monument account at the time of purchase or engage in other eligible actions that qualify for rewards.

Your points will be credited to your account 30 days after the payment of your order is successful. However, points earned from other actions, like following us on YouTube, will be rewarded instantly.

If you have questions about your points account, please contact Monument Support at OrderSupport@monumentgrills.com.

Yes. Points earned after the launch date will expire one year after they are unlocked. Expired points will be deducted from your account.

You can earn points in the following ways:
Registering for an account (one-time reward)
Purchasing qualifying products
Refer a friend
Engage in other eligible actions that qualify for rewards

Referral points are earned 30 days after the referred makes a purchase.

No, points are not earned for shipping charges or taxes, including without limitation, federal, state, and local taxes or use taxes.

Points will not be earned on any discounts or other credits offered in connection with a product or service.

If you return a product or cancel an order, the points earned from that purchase will be reversed or decreased. Points will also be deducted for partial refunds due to price adjustments.

Once logged in to your rewards you can click the rewards to tab to see what rewards are available to you. If you have enough points, select the Coupon you would like to use and click "Get Reward" then select Redeem. You new coupon code will be visible and able to be copied. Copy the code and enter the code in the discount code box at checkout. This will create a discount code that you will need to apply at checkout, once you add the item to your cart.

Yes! You earn points on everything you purchase, so if you’re redeeming a reward and purchasing more Monument products in addition to that, you will still earn 1 point for every dollar you spend.

Orders over $54.99 qualify for free shipping; otherwise, standard shipping fees apply.

Once your products have been shipped, we will email you the tracking number. You can use this number to check the delivery status. Additionally, you can also track your order using your order number and email address. Click here to track your order.

No, once you confirm your redemption, you cannot cancel, return, or exchange the product. Please double-check before confirming the redemption. Contact us at OrderSupport@monumentgrills.com within 7 days if the products arrive damaged.

No, the redeemed product will be shipped out as soon as you confirm the redemption.

Kindly contact us at OrderSupport@monumentgrills.com.

If you have any other questions, please email us at OrderSupport@monumentgrills.com.