How It Work
Get Rewards by Redeeming Your Points
Rules:
Coupon
Rules:
Gift Card
Rules:
Monument Products
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G22 Stainless Tabletop Gas Grill
$219.99
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A007 Smoker Box
$25.99
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A006 Cleaning Brush
$29.99
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Orignial Hot Pepper Sauce & Sweet Yummy BBQ Sauce
$39.99
Rules:
Ways to Earn Points
Frequently Asked Questions
Earning Points
1. How do I earn points?
1. How do I earn points?
You earn points with every purchase on MonumentGrills.com. Points are automatically added to your account after the purchase is complete.
2. Do I earn points on discounted or sale items?
2. Do I earn points on discounted or sale items?
Yes, you earn points on all qualifying purchases, including discounted or sale items, unless otherwise noted.
3. Is there a limit to the number of points I can earn?
3. Is there a limit to the number of points I can earn?
No, there’s no limit to how many points you can earn. The more you shop, the more rewards you can enjoy!
Checking and Managing Points
2. Do my points expire?
2. Do my points expire?
Yes, points expire after 12 months if they are not redeemed. Be sure to redeem them before they expire!
3. Can I transfer my points to someone else?
3. Can I transfer my points to someone else?
No, points are non-transferable and can only be used by the account holder who earned them.
4. Can I need to create an account aside from the account created when I make a purchase?
4. Can I need to create an account aside from the account created when I make a purchase?
Each person only needs to create an account once, and points will only be credited to the account created by the email address at the time of purchase
Redeeming Points
1. How do I redeem my points?
1. How do I redeem my points?
To redeem your points, go to the Membership page. Browse the available rewards, select the product you’d like to redeem, and follow the instructions to complete the redemption.
2. Do I need to log in to redeem points?
2. Do I need to log in to redeem points?
Yes, you need to log in to your Monument Grills account to access the Membership page and redeem your points.
3. What kind of rewards can I redeem?
3. What kind of rewards can I redeem?
You can redeem points for exciting rewards like exclusive Coupons, Gift Cards, or Monument Grills products to enhance your grilling experience.
4. How many points do I need to redeem rewards?
4. How many points do I need to redeem rewards?
Each reward requires a specific number of points. Visit the Membership page to see the full list of available rewards and their point requirements.
5. Can I combine points with other discounts or promotions?
5. Can I combine points with other discounts or promotions?
No, points cannot be combined with other discounts, promotions, or coupon codes unless stated otherwise.
6. How do I know if my redemption was successful?
6. How do I know if my redemption was successful?
Once you redeem your points on the Membership page, you will receive a confirmation email with details about your reward.
Support and Updates
1. What happens if I return an item I earned points for?
1. What happens if I return an item I earned points for?
If you return an item, the points earned from that purchase will be deducted from your account balance.
2. How do I stay updated on new rewards?
2. How do I stay updated on new rewards?
Check the Rewards Program page regularly for the latest rewards and offers.
3. Who can I contact if I have questions about my points or rewards?
3. Who can I contact if I have questions about my points or rewards?
If you have any issues or questions, contact our customer service team at Support@monumentgrills.com for assistance.
