You can find all replacement parts with the model name on MonumentGrills.com.
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Free standard shipping on orders over $54.99
Estimated to be delivered in 3-5 Days.
😃We know you want your Monument grills in tip-top shape and outfitted with the latest Monument grilling gear. That's why we treat every order with special attention and make sure we process it as quickly as possible. If you have any questions please call Monument Customer Service at 1-800-530-9133.
🚚Estimated delivery in 3-5 business days after processing.
✈️Monument Grills offers free shipping and ships online orders within the continental U.S. We do not ship to Hawaii, Alaska, and P.O. Boxes.
😝Orders with multiple items may be shipped in separate packages to speed delivery. You will not be charged for additional shipping and will receive separate shipping confirmation e-mails.
👋Login to your MonumentGrills account on Monumentgrills.com, where you can check the status of your order, track the delivery, and look up your order history.
All products come with their unique warranty that you can find on the product warranty page or contact us at customerservice@monumentgrills.com with your order receipt for confirmation.
Rain likely shorted the original unit. Monument promptly sent a replacement part. I had trouble removing the necessary screws to get at the unit location. But the Monument advisor (Jose?) was really accessible for several calls. He even created a NEW video instruction module using my exact NG unit (the old one was not well done). Eventually persevered with the screws and the new unit functions perfectly. Bought a rain cover!
This is my second replacement igniter. Monument doesn't seem to record warranty registrations from previous claims, so I had to dig out my invoice and proof of purchase from last year again to submit for the claim. Puts the burden on buyers.
A02120838 Pulse Igniter Module
Spare part received without issues. Replaced it and working very well!. Thanks a lot
First of all I love my grill. 2 years after owning the grill the Pulse Igniter Module went bad. Got in touch with Monument Grill and the part was replaced, Installation was pretty simple. I’m Happy!!
Technician was very helpful
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