Free standard shipping on orders over $54.99
Estimated to be delivered in 3-5 Days.
Jose was right. The replacement parts were all delivered promptly, and yes, the claim was processed over the Memorial Day weekend. We are quite pleased with the ease of the process and the promptness of your customer service.
Thank you for replacing the main lid to my new grill expeditiously. The replacement lid is a good fit, and with it the grill works well.
D010012908 Main Lid Models: 17842, 14733
Got the new lid in seven days from request. Arrived with no damage, easy to install as it was one of the last assembly steps. Grill now works great.
I opened the box and found that the lid on my new grill has been damaged. Stopped and called service department,sent photos and that fast had the new part on the way.
Excellent lid, arrived extremely quickly with excellent customer service from Monument Grills.
I received a replacement lid for my new grill. There were some imperfections on the original lid and customer service was excellent. A new lid was sent out right away in perfect condition. A+ for the customer service. The grill is great too!
Arrived quickly and was easy to assemble