You can find all replacement parts with the model name on MonumentGrills.com.
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Free standard shipping on orders over $54.99
Estimated to be delivered in 3-5 Days.
😃We know you want your Monument grills in tip-top shape and outfitted with the latest Monument grilling gear. That's why we treat every order with special attention and make sure we process it as quickly as possible. If you have any questions please call Monument Customer Service at 1-800-530-9133.
🚚Estimated delivery in 3-5 business days after processing.
✈️Monument Grills offers free shipping and ships online orders within the continental U.S. We do not ship to Hawaii, Alaska, and P.O. Boxes.
😝Orders with multiple items may be shipped in separate packages to speed delivery. You will not be charged for additional shipping and will receive separate shipping confirmation e-mails.
👋Login to your MonumentGrills account on Monumentgrills.com, where you can check the status of your order, track the delivery, and look up your order history.
All products come with their unique warranty that you can find on the product warranty page or contact us at customerservice@monumentgrills.com with your order receipt for confirmation.
I just purchased a new Monument Grill. The shipping box looked OK, but when I started to assemble the grill ( I always enjoy that part), I discovered some damage on the firebox with one of the gas burners also had been knocked loose from the back of the firebox. After contacting Monument and supplying the requested documents(receipt and photos), I received another firebox in a timely manner so I could finish assembly. Thank you, Monument for the great service. BTW, this is my Monument grill and I'm looking forward to years of use.
I received my grill damaged, but the box was not, so it must have been prior to packaging. I experienced some challenges getting in touch with a representative over the phone, but once I did the issue was resolved quickly. Monument sent me a new firebox without any hassle.
Now that I have the new firebox swapped out the grill is functioning as intended. I absolutely love the grill control, igniter, lights, searing side attachment!
Couldn’t be happier with it.
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