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Let me start by saying this is second Monument Grill I have purchased. It is a very functional and versitle grill. I purchased the second one online unassembled. The grill was fairly easy to put together, however it had a manufacturing defect. The side burner assembly was incorrectly assemble at the factory, the hole in the stainless steel where the wires from the LED attach to the body of the grill was not there. I attempted to drill a hole, don’t try, even with a cobalt bit. Anyway I call Monument about the problem and they sent me part of the solution, but it was not complete, missing the knob escutcheon. I called Monument again, after verifying what they sent earlier, The correct part was delivered within two days. On another note I was able to use the grill without the side burner. Even though this was a hassle and an incovienece the customer support from Monument was exceptional. I would purchase this grill again, just maybe assembled next time.
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