Claim Free Grill
This benefit is our way of recognizing the tireless efforts of military units and firefighter organizations that serve our communities and protect our country.
Your dedication and sacrifice are essential to the safety and well-being of all of us. As a token of our appreciation, we’re offering a special gift to honor the hard work and commitment of your teams.
Frequently Asked Questions
Eligibility & Application
Who is eligible to apply?
Who is eligible to apply?
Active and retired military units, as well as official fire departments, can apply. Individual applications are not accepted.
Can individual military personnel or firefighters apply?
Can individual military personnel or firefighters apply?
No, this program is only for organizations, not individuals.
How can my department apply for a free grill?
How can my department apply for a free grill?
Fill out the online application form, submit the required documents, and wait for approval.
Is there a deadline to apply?
Is there a deadline to apply?
Applications are accepted on an ongoing basis, but availability is limited.
How many grills can an organization request?
How many grills can an organization request?
Each approved organization is eligible for one free grill.
Can we apply again if we already received a grill?
Can we apply again if we already received a grill?
At this time, each organization is eligible for only one grill.
How will I know if my application is approved?
How will I know if my application is approved?
You will receive a confirmation email once your application is reviewed and approved.
Processing & Shipment
How long does it take to process the application?
How long does it take to process the application?
Applications are reviewed within 1-3 business days.
How soon will the grill be shipped after approval?
How soon will the grill be shipped after approval?
Once approved, we will arrange shipment within 24 hours.
Do we need to pay for shipping?
Do we need to pay for shipping?
No, shipping is fully covered by Monument Grills.
Which shipping carriers do you use?
Which shipping carriers do you use?
We use reputable carriers such as UPS, FedEx, or freight services depending on location.
Can we choose which grill model we receive?
Can we choose which grill model we receive?
You may select from available models listed on the application form.
Can we track our shipment?
Can we track our shipment?
Yes, a tracking number will be provided once your grill is shipped.
Usage & Support
Is assembly required?
Is assembly required?
Yes, basic assembly is required, and instructions will be provided.
Does the grill come with a warranty?
Does the grill come with a warranty?
Yes, all grills come with a standard manufacturer's warranty.
Can we get additional accessories for our grill?
Can we get additional accessories for our grill?
Accessories are not included, but they can be purchased separately.
Who can we contact if we have questions?
Who can we contact if we have questions?
You can reach our support team at customerservice@monumentgrills.com.
How can we share our experience after receiving the grill?
How can we share our experience after receiving the grill?
We’d love to see photos and stories! You can tag us@MonumentGrills on social media.
