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EVERYTHING WAS GREAT FAST SERVICE AND RIGHT PART
I purchased my Monument 4 burner grill in January of 2018 and it has fulfilled our needs for four 4 1/2 years with no issues.
However, in December of 2022 one of the 4 burners developed a rusted out area about 2inches long that affected the gas orifices in that area.
I took a look at my warranty and was surprised to see that the burners are warrantied for life!
I contacted Monument grilles and they asked for a picture of the damaged burner, which I did, and then they said they were sending me all 4 new burners!
Within a week, I received them, installed them, and they grill is like new.
Thanks for honoring the warranty without run around!
A little bit to put them in, but works perfect, all good.